Inquiry about Vanguard ZERO
*In order to resolve your issue more efficiently, it is suggested to read the FAQ before submitting an inquiry.
Please confirm and agree with the following when submitting an inquiry.
Regarding our replies
・Replies may take time depending on the provided information and situation.
*Although in principle an email reply will be received, there may not be a reply depending on the inquiry content or situation.
*During weekends, public holidays or other non-working days of our business, inquiries for detailed investigation or confirmation will be replied to on or after the subsequent working day.
*Due to the volume of inquiries received during the off day(s), we appreciate your patience in waiting for our response.
・We currently do not provide customer support via direct phone calls.
・Inquiries about game tips, detailed game specifications, intentions or particulars of game designs, etc., will not be entertained.
・Reproduction or secondary use of the customer support replies, in part or in full, is strictly prohibited.
・Please refrain from entering personal information including your real name, home address, phone number, or password etc. in the inquiry form.
・As our reply will be delivered to the Email address you put in the form, please ensure that you can receive with replies from the domain below.